FAQs

ABOUT LYSA

Who is LYSA?

Currently, the plus swimwear market is failing a large group of its customers.  Either the prints and silhouettes are old looking, or the fit/components were just sized up from Juniors, so the styles are not supportive. We provide on trend, comfortable, affordable, and well-made swimwear to a market that is usually overlooked. We want to create an amazing brand/customer relationship.  We want our customer to know they are getting a fabulous swimsuit that will make them look and feel great when buying from LYSA. We want to empower and support women of all shapes to be confident in a swimsuit. We want to create a positive impact on body positivity and contribute to it being more mainstream. Everyone deserves to feel great in a swimsuit and enjoy the sun.

 

ORDERS, BILLING, & PAYMENT

How do I add a gift card or discount code?

Please email customerservice@lysaswim.com and we will get back to you within 24 hours!

Can I make changes to my order after it’s placed?

Please email customerservice@lysaswim.com and we will get back to you within 24 hours!

How do I check my order status?

Please email customerservice@lysaswim.com and we will get back to you within 24 hours!

 

SHIPPING

How do I add a gift card or discount code?

Please email customerservice@lysaswim.com and we will get back to you within 24 hours!

When will I receive my LYSA swimsuit?

Typically within 5-7 business days

What carriers do you use?

Fedex and UPS

Where is my tracking information?

Please email customerservice@lysaswim.com with your order # and we will provide your tracking information!

 

RETURNS & EXCHANGES

What is your return policy?

We offer free 30 day returns.

Please email customerservice@lysaswim.com with your order # so we can process your return request.